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  • Often referred to as the opposite of name-calling, ______ includes words of praise or positivity toward a person place or thing without giving them a concrete reason.
  • Which term describes managing a brand's image across multiple platforms to influence stakeholders?
  • Which of the following is NOT a discipline or function within PR?
  • Which statement about Edward Bernays and PR education is accurate according to the material?
  • Which of the following are not key characteristics to look for when selecting a brand ambassador?
  • What effect does higher assurance on social media have on follower retention and engagement?
  • Qualitative research practices can be used to assess social media data such as analyzing sentiment, retweets, or shares.
  • Which of the following are examples of what should be included in a media kit?
  • The increased reliance on social media as a PR outreach tactic has created unique challenges for PR practitioners trying to handle crisis.
  • Which statement best describes a SMART goal?
  • An organization's Facebook post is an example of an uncontrolled channel.
  • The CPI is associated with early government public information efforts led by George Creel.
  • Taking study abroad courses can increase career-oriented skills, introduce you to other cultures, and _____
  • Building and maintaining a brand across all platforms refers to which concept?
  • The determination of right and wrong is based on ______.
  • Which model focuses on balanced two-way communication and mutual understanding?
  • Campaign dont need a specific start and end date.
  • Why is it important to identify how your target audience prefers to receive information?
  • Persuasion is considered ethical as long as it allows ______.
  • Who is considered the first lady of PR?
  • Integrate Marketing Communications (IMC) is a one-way communication process.
  • Which of the following is not a weakness of using surveys as a research tool?
  • Risk communication attempts to calibrate the public's level of outrage to the hazard present.
  • A key message should be concise.
  • If PR must be labeled into a single PESO pillar, which pillar would it most closely align to?
  • What is the primary purpose of content calendars in PR?
  • Which statement about Edward Bernays' relationship to Sigmund Freud is true according to the material?
  • In PR ethics, most ethical dilemmas have a clearly defined right or wrong solution.
  • Which of the following is the largest independently run PR firm?
  • What is a buyer persona?
  • In PR, data targeting raises concerns about privacy and audience manipulation.
  • Which statement is true about who championed the PESO model?
  • In PESO, retweets and likes are a form of which media type?
  • Best practices of implementing the PESO model suggest PR practitioners and brands should try to boost every social graphic or blog post.
  • If a message is created and distributed by users but not paid for by the company, which PESO category best fits?
  • Marketing, advertising, and journalism intersect with PR.
  • Which of the following is not a post-crisis strategy?
  • In PESO, a YouTube video on your company's channel is a form of what kind of media?
  • Which rhetorical technique uses broad, positive terms to evoke approval without offering specifics?
  • In the PACE mindset, the statement 'The A does not stand for Automation' is true.
  • Once the research phase is complete, the PR practitioner moves on to the planning phase.
  • Which statement describes a crisis of Malice?
  • Which feminist pioneer was the wife of Edward Bernays and the first to use her maiden name on her passport and her daughter's birth certificate?
  • Which option best represents the four Cs referred to in the social media framework?
  • A crisis of deception is a type of crisis that can include anything from cost increases to lack of funds.
  • _______ is also a tactic that PR writers can use to present their opinions of an individual organization or brand.
  • In typical PR practice, the initial media pitch most often begins with an email.
  • There are professional organizations around the globe dedicated to PR.
  • You need a business account to access analytics on Instagram, Pinterest, and Snapchat.
  • A key component of crisis preparation is to establish a crisis team and discuss potential response strategies.
  • Campaign scheduling should include a defined start and end date to facilitate evaluation.
  • PR practitioners are often considered the ______ of organizations.
  • Which term describes the flow of technology, infrastructure, and mechanical knowledge?
  • At the foundation of PR, organizations aim to develop mutually beneficial relationships with the target publics.
  • Reputation management is not necessary to PR strategy.
  • Which ethical standard applies to persuasion in PR?
  • Which of the following is not an advantage of working for a nonprofit organization?
  • Which channel example is described as controlled?
  • Instagram was touted the most popular platform for both marketers and consumers by Sprout Social in 2020.
  • What term best captures the practice of shaping stakeholder perceptions by monitoring and guiding a brand's image across channels?
  • Agencies with 10-75 employees are considered ______.
  • Which of the following is considered when choosing the right social media platform for a business?
  • Founders Brewing Company was sued for ______.
  • Which of the following are not a core attribute of a key message as outline in CH7?
  • Which statement about CPRE is accurate?
  • In PR measurement, which factor is associated with assessing the problem lifecycle?
  • Formative research occurs at the end of the planning process.
  • A press conference is an example of which PR model?
  • What technique is used to conduct message testing?
  • AVE (advertising value equivalent) is an effective measurement of PR program effectiveness.
  • Which statement best summarizes the core aim of public relations?
  • Which model gains feedback that is considered unbalanced?
  • Which statement about social media strategy is most accurate according to the material?
  • A Video News Release is an example of what type of media?
  • Which statement about risk communication is incorrect?
  • Which type of media is typically controlled by the organization and used to distribute content directly?
  • What is a way to prepare for a crisis?
  • Which of the following is considered an authoritative guide for journalistic style commonly used in PR writing?
  • A primary public is your most important public.
  • Which statement best captures cross-cultural campaign reception?
  • When navigating a crisis, you should develop a strategy to contain and counteract, not react and respond.
  • George Creel is credited for establishing the 1st Committee on Public Information (CPI) and the 4 minute men.
  • As marketing shifted to digital and became more customer focused, Bob Lauterbon suggested changing the 4 Ps to the _________
  • Public affairs work largely involves shaping public opinion through which type of tactics?
  • Rex F. Harlow founded which two PR entities?
  • Which statement is accurate regarding PR practitioners and truth?
  • Which of the following is a type of crisis?
  • Which statement about IMC is true?
  • Which statement about a media advisory is correct?
  • Social media continues to evolve every day.
  • The PESO model was championed by Gini Dietrich.
  • Edward Bernays was the nephew of Sigmund Freud and offered the 1st PR relations course the nation.
  • Which statement about crisis terminology is true?
  • Which platform is not detailed in CH11?
  • Public affairs work largely involves shaping public opinion through which methods?
  • Setting goals is an absolute prerequisite to communications planning, measurement, and evaluation.
  • In terms of PESO, word of mouth marketing is a form of what kind of media?
  • A Strength in SWOT is best identified by asking about which of the following?
  • Which statement is true about crisis response strategies?
  • PR professionals rely on journalists to get their information into traditional news outlets.
  • _______ has increased the need for PR practitioners to acquaint themselves with the varying political systems around the globe
  • Public affairs work primarily relies on which combination of tactics?
  • Which element is very specific and can be changed based on the fluidity of the plan?
  • What is a common reason PR campaigns fail?
  • Which tool helps PR practitioners stay focused on sharing media?
  • Feature stories are typically time sensitive and include multiple elements highlighted and expanded for deeper understanding.
  • Which statement best describes high-context and low-context communication characteristics?
  • What do the letters in the acronym GOST represent?
  • Who is considered part of the C-suite?
  • Which statement best captures the relationship between tactics and strategy?
  • In the nonprofit sector, which aspect is least likely to be considered an advantage for staff?
  • Which PESO category includes content published by a company on its own channels?
  • Which metric is a weak indicator and not recommended as the main measure of PR impact?
  • In entertainment PR, which of the following represents the areas of focus?
  • Which of the following is a reasonable element to include in PR measurement standards?
  • A PR practitioner never works directly with C-Suite executives.
  • In PESO, a blog post written by your company is a form of which media type?
  • Without developing tactics, the strategy becomes useless.
  • When were the Barcelona Principles written?
  • Which of the following is not a dimension of global cultural flows developed by Arjun Appadurai?
  • When choosing a social media platform, which question best guides the decision?
  • By how many minutes did the daily average time spent on social media increase in 2020 relative to the previous forecast?
  • There are some PR organizations dedicated solely to enhancing the diversity of the industry.
  • ________ refers to an unexpected situation facing an organization.
  • The Public Information Model describes: The Public Information Model applies one-way communication tactics from an organization to the public in order to promote a product or service.
  • Which term describes managing a brand's reputation across multiple platforms?
  • More foundational tools (press releases, advertisements, brochures, etc) are often referred to as _______.
  • Which of the following is an aspect of crisis communication?
  • The origins of news writing can be traced back to which civilizations?
  • PR is at a very different stages of development across the world.
  • In PR planning, which element is most directly associated with being data-driven and audience-centered?
  • Which of the following is not a high-context cultural tendency?
  • ______ attempts to create a level of outrage from the public that is appropriate to the level of hazard present.
  • Which statement best defines publics in public relations?
  • Which figure is credibly linked with establishing the CPI and the 4-minute men according to the material?
  • Which category would a paid social media advertisement fall under?
  • A news release is an example of a controlled channel.
  • Which PESO category is most associated with third-party endorsements and media coverage not paid for by the company?
  • Which of the following are not acronyms of PR planning mentioned in the text?
  • Which of the following is not a low-context cultural tendency?
  • Focus groups must be conducted face to face or by phone.
  • The Greatest Showman movie is based on which figure?
  • Measurement and evaluation are basically the same thing in the context of PR.
  • PR practitioners provide recommendations supported by their own thoughts and experiences in order to develop the best strategy.
  • Interviews are a primary research method.
  • Focus groups can yield qualitative insights from participants.
  • BrightLocal study: 91% of 18-34 year olds trust personal recommendations more than online reviews.
  • Nike's 'For Once Don't Do It' campaign suggests consumers expect brands to speak out on social issues.
  • Making certain that the objective you set is possible to attain is at the core of being timely.
  • Why was Roseanne Barr fired from ABC?
  • The Two-way Symmetrical Model aims for what outcome?
  • Which of the following is not an example of professional value?
  • Which of the following is not an example of message testing?
  • The research phase must be completed before planning begins.
  • Identifying the amount of likes and shares your posts receive demonstrates an understanding of social media metrics.
  • Which category includes press releases and brochures?
  • Which term refers to the global flow of people and their social interactions, such as tourists, migrants, and guests?
  • If used correctly and only when something is genuinely newsworthy to share, news release has the ability to earn you valuable media mentions.
  • Publics are best described as groups of people with common interests that are important to an organization.
  • Which term describes the global flow of belief systems, values, and political ideologies?
  • PR practitioners can utilize social media analytics to measure campaign effectiveness.
  • George Creel worked for Theodore Vail and was assigned to begin a publicity and advertising program within AT&T.
  • ______ refers to when an individual or group of people opposed to the organization utilize extreme tactics in an effort to tarnish the image of the company.
  • Which statement about nurturing relationships and reputation is supported by the material?
  • A planning sheet or basics outline to help organize and prep the writer can be helpful to focus attention on key components of the written communication.
  • Secondary publics are those who may express an interest in your product or service.
  • When you focus on a ________ you craft your campaign so that it resonates across borders and focuses on best practices that appeal to multiple audiences
  • Membership in a PR organization can provide opportunities to participate on committees, to speak at conferences, and share knowledge with new practitioners.
  • A direct mail flyer is an example of a controlled channel.
  • Are the terms global PR and international PR interchangeable?
  • Investor relation communications professionals work closely with ______.
  • Which career works with internal and external communications?
  • Which of the following is not a tip for social media crisis management?
  • Which statement correctly describes low-context cultures?
  • It is uncommon for PR professionals to communicate messages on behalf of the organization.
  • What does the PESO model categorize?
  • Nurturing existing relationships helps nurture your reputation.
  • The Barcelona Principles were created to emphasize measurement of results rather than activities.
  • Which type of media is often considered the most trustworthy by the general public?
  • Which of the following is not an element to include in a news release?
  • Many PR professionals who work in higher ed spend a great deal of their time on reputation management.
  • The Lucy Stone League encouraged women to:
  • Organizations should pay close attention to both its stakeholders and those who dislike the organization.
  • Candidates for elected office have PR specialists running their campaigns but already elected officials have no need for PR specialists.
  • Casual research involves asking which of the following questions?
  • What are the five Ws commonly used in planning?
  • A micro-influencer has around 40,000-1,000,000 followers on a social platform.
  • Which of the following are social media metrics you should use to evaluate your campaigns' effectiveness?
  • In 2012, what organization decided to address the lack of consistency and modernize the definition of PR?
  • When was the PESO model first introduced?
  • A mega influencer is always a celebrity.
  • Deboral Mills-Scofield argues that business in the 21st century should focus more on outputs than outcomes.
  • Secondary publics are defined as ...
  • The letter A in the PACE mindset stands for automation.
  • If you had to label PR and force it into only 1 of the PESO pillars, the media it most closely aligns to would be earned media.
  • What term describes media exposure that is not paid for but editorial coverage?
  • Inez Kaiser was the first African American woman to open a PR firm.
  • According to the material, which of the following is NOT a personality trait necessary to succeed in PR?
  • Prior to the advent of social media, it was common to see firms focused in separate silos of advertising, marketing, or PR.
  • According to PR measurement principles, you should measure outcomes rather than outputs to assess success.
  • Which of the following is an example of a SMART goal statement?
  • What PR pioneer helped turn around the JD Rockefeller name?
  • Perceived truth is a social construction created through
  • Consumers prefer to support organizations that reflect their _______.
  • Many PR plans start with identifying the organization's _______
  • What does SWOT stand for?
  • Search engine optimization (SEO) is the strategic process of growing both the quality and quantity of website traffic by increasing the visibility through search.
  • Which statement about the film The Greatest Showman is accurate?
  • The intersection of marketing, advertising, journalism, and PR is due to shared goals in communication.
  • The more assurance that organizations or brands provide to users on social media sites, the more likely followers will continue to use the platform to engage and connect.
  • Sentiment analysis on social media is a qualitative research practice.
  • PR practitioners who specialize in entertainment generally focus on 3 specific areas: product promotion, client publicity, and business to consumer relations.
  • Which statement best describes PR practitioners' international focus?
  • Who is believed to have written the first corporate news release?
  • What have social media channels not allowed PR practitioners to do?
  • Which statement about SEO scope is accurate?
  • Which figure is the central subject of the film The Greatest Showman?
  • What is typically the first step in preparing a PR message?
  • Which of the following is a recommended social media crisis management practice?
  • Who is one of the founding fathers of PR?
  • The purpose of message testing is to identify words that may be confusing or content that could be read differently than it was intended.
  • A key message is the takeaway or essence of what is communicated.
  • Which PR pioneer taught at Stanford and founded the Public Relations Journal and PRSA?
  • In a SWOT analysis, which question is an example of a Strength?
  • The terms government relations and public affairs are used interchangeably, but there are some distinct differences.
  • Which of the following is NOT a CPRE core skill?
  • True/False: Advertising is a paid form of persuasive communication that uses media (mass and interactive) to connect with a target audience.
  • PR practitioners should base recommendations on their own thoughts and experiences.
  • Which of the following is a type of primary research?
  • In entertainment PR, which is not a focus area?
  • Which statement best describes the relationship between outputs and outcomes in PR measurement?
  • The key functions of advertising are to identify, inform, and _____
  • The corporate conscience in PR ethics is best described as the entity that
  • The terms government relations and public affairs are used interchangeably, but there are some distinct differences.
  • PR professionals have the power to use information to benefit themselves and their organizations.
  • Which PESO category would a company-hosted press release on their own site be considered?
  • Two-way Asymmetrical Model is best described as using feedback to persuade the public rather than to achieve mutual understanding.
  • Which of the following are things media can help boost?
  • Which statement best describes the media's role in PR planning?
  • Which of the following is not a condition necessary for an event to be deemed a crisis?
  • Who is widely regarded as one of the founding figures of public relations?
  • Which statement best describes the interaction between PR practitioners and C-Suite executives?
  • Mediascapes refers to...
  • In PESO, a Facebook ad is a form of which media type?
  • Reputation management is essential to PR strategy.
  • Which of the following is NOT one of the four Cs in the social media framework?
  • Which term describes the global flow of images, media content, and narratives?
  • Which statement best describes the relationship between government relations and public affairs?
  • The letter P in the RPIE model stands for planning.
  • Crisis can refer to any event that leads to any kind of negative consequence or situation.
  • The definition of public relations is constantly changing and evolving.
  • Strategic planning is a key component to creating value for an organization or brand.
  • Perceived truth is a social construction created through _______
  • Which statement about PR governance is true?
  • Billboards are an example of which type of media?
  • Which sector has PR professionals spending significant time on reputation management?
  • What is a for-hire external PR team called?
  • Nonprofit organizations are designed to fill a need by providing ______ to people in local communities.
  • What publication is often referred to as the journalist's bible?
  • Which statement best reflects Appadurai's view that cultures overlap and influence one another?
  • Why should organizations pay attention to both stakeholders and those who dislike the organization?
  • Which of the following is not a way to increase the readability of a website?
  • Which model is described as two-way symmetrical and aims for mutual understanding?
  • Brand advocates and brand ambassadors are basically the same thing.
  • A good _______ will always have a clear purpose that aids that strategy.
  • They are part of the CPI's public information program.
  • Which of the following is an example of a measurable output objective related to content creation?
  • People traveling from around the world to attend the Olympic Games is an example of
  • PR has a governing body that sets guidelines and benchmark practices to assist practitioners in making sound professional decisions.
  • Which term describes the flow of money, capital, and financial instruments across borders?
  • Understanding various communication styles can assist practitioners in creating campaigns that fit within a country’s style, but doesn’t mean the campaign will be received positively by its target audience.
  • Interviews can involve direct conversations with various publics.
  • A _______ is a memo that notifies selected media about an upcoming newsworthy event or item.
  • Often, users are ignorant of how their data are used to target them.
  • The Barcelona Principles relate to which area of PR practice?
  • Which statement is not an advantage of working for a nonprofit?
  • CPRE stands for Commission on Public Relations Education.
  • Which statement best describes advocacy in PR?
  • People have a combination of high context and low context communication characteristics; there are no absolutes.
  • Public affairs efforts commonly rely on which category of messaging to sway audiences?
  • According to PRSA, campaigns tend to fail for which of the following reasons?
  • Which document would you issue to announce an upcoming press conference to a targeted media list?
  • Qualitative metrics measure non-numerical data.
  • Media literacy does not include _____.
  • There is no space for opinions in PR writing.
  • The growing level of mistrust between the public and government stems from ______.
  • Which of the following are core skills every practitioner needs as recommended by the CPRE?
  • The Nike campaign 'For Once Don't Do It' is an example of brands speaking out against wrongdoing.
  • The healthcare industry is slow to create content for social media platforms.
  • While most often the media pitch starts as an email, sometimes the written media pitch is followed by a phone call.
  • ____ refers to lighter information that pertains to developments without major consequences; generally written for entertainment.
  • Which option is not considered traditional media?
  • Which PR model is considered the ideal and was renamed the Excellence Model?
  • Which of the following are examples of casual research?
  • Is the statement 'the vast majority of instances the most dangerous risks elicit the most panic and outrage' true or false?
  • PR measurement and assessment standards should include which of the following elements?
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